“Self-procuring and self-executing the installation of Teflon Lined Piping systems of this magnitude was somewhat new to our company. SPS West was more than helpful in providing answers to all of our questions; often times leading us in the correct direction. Their knowledge of their products was extraordinary! SPS removed the logistical challenges of coordinating the manufacturing from across seas by providing product delivery from the factory to our job site, while consistently updating expediting dates to our on-site team for construction scheduling. Shawnah and her team instilled with us a level of trust we’ve come to respect very much. We were also satisfied with the Baum and Swissfluid products themselves. In our business, the importance of material traceability is of the utmost importance: all product documentation met our client’s requirements. There are other manufacturers and products available to be procured elsewhere; however, the quality of Baum and Swissfluid’s product influenced our client to spend on their products for their new facility.”
Austin Smyl & Brian Arsenault – Graham Industrial Services Ltd.
“No issues at all. Turnaround time was good”
Kevin, Emco Ltd
“I had no concerns working with SPS West. My experience was Fantastic!”
Chantelle, SafeBlu
”I would recommend SPS West to a colleague”
Danielle, Sherritt International Corp
”Sales support received from Stephanie was great, she kept us in the loop the entire time.”
Karen, Modern Niagara
”SPS and customer service is great. A lot of back and forth with emails on a project and Stephanie was very patient, polite, and provided any answers and information that I needed.”
Lil, Nova Chemicals
”Product quality is always good. I continue to come back to SPS because of the ease of doing business, prices are good and customer service and follow up is great.”
Divyang, Nutrien
”Anything shower related, we always go to SPS West. We don’t know a whole lot about the Emergency Safety Showers and so when we have an issue we reach out to SPS and always get a favorable answer and help, SPS knows their stuff. “
Fay, GenMec ACL Inc.
”Always great with customer service and with any technical questions. “
Michelle, Wolseley Industrial Canada Inc.
”Shawnah’s service was great, she was professional and answered all emails and details needed in a prompt and timely manner. That’s why we went with SPS West. “
Anonymous, An Agribusiness/Food Company
”Customer service was great. Stephanie was thorough and polite. Provided answers to my questions and follow-ups quickly in a timely manner. “
Byron, Hi-Flo Oilfield Services
”We accidentally ordered the wrong part, however, the second time around Stephanie handled everything smoothly and we got the correct part on order. Quality is solid and the price is good. Considering delivery was over the holidays, it arrived within a decent timeframe.”
Spencer F., Oil & Gas Industry
”SPS West has always been a pleasure to do business with. They are efficient, friendly and always helpful.”
Alexis Rose, ThermOmegaTech
”Nothing bad to say. Went really smoothly. Considering with covid with its shortage and delays, items arrived on time and no issues. Professional and quick.”
Harrison, SLS Family Sports Centre
”Communication from/with SPS West is great. Always kept in the loop and notified every step of the way. Everything goes smoothly with no issues at all.“
Sam, Wolseley Industrial Canada
”We have had great service from Shawnah over the years and this would be the very first time where we had a problem. Shawnah was quick to fix the issue and get the correct parts on order. Very happy with the quick resolution.“
Anonymous, Chemical Manufacturing
”SPS West team is extremely professional with many years of experience. If you are looking for an Emergency Safety Shower, Eyewash, or decontamination shower in Western Canada, these are the people to talk to.”
Jorge, Hughes Safety
”SPS West is a great company to do business with. They are extremely professional and have amazing customer service. They always take the extra step to answer all of my questions and have proven time and time again to provide superior products. I am beyond satisfied to be a customer of SPS West and would recommend them to anyone. 10 out of 10!!!“
Anonymous, Design/Manufacturing Company
”SPS West is very professional and provides excellent service if you are in the market for products such as spill containment berms. They are very knowledgeable about the products offered and ready to answer any questions. “
Tracey, BCI
”Everything went good. The group is great to work with and the customer service is amazing! Happy customer.”
David, Wolseley Industrial Canada
